Privacy Policy

Privacy Policy for PrimeActiveGlow.com

Effective Date: November 28, 2024

Prime ActiveGlow (“we,” “our,” or “us”) operates the website primeactiveglow.com. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information and outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]

Address: 251, Roosevelt, San Antonio, Quezon City, Philippines

1. Information We Collect

We may collect the following types of personal data:

1.1. Information You Provide Directly

  • Account and Contact Information: Name, email address, phone number, billing/shipping address.
  • Purchase Information: Payment details, product preferences, and order history.
  • Communications: Any messages or inquiries sent to us via email, contact forms, or chat features.

1.2. Information Collected Automatically

  • Device and Usage Data: IP address, browser type, operating system, referring URLs, and browsing activity on our website.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze site performance. For details, refer to our Cookie Policy.

1.3. Information from Third Parties

  • Payment processors or delivery services may share information to fulfill transactions or orders.
  • Social media platforms (if you interact with our ads or profiles).

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders.
  • To communicate with you about your purchases, inquiries, or promotional offers.
  • To improve and personalize your shopping experience on the website.
  • To analyze website traffic and enhance our marketing strategies.
  • To comply with legal obligations, such as tax and accounting requirements.

3. Legal Basis for Processing

Under GDPR, we process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill orders and provide requested services.
  • Legitimate Interests: To improve our services, secure our website, and provide customer support.
  • Consent: For marketing communications, when you opt in.
  • Legal Obligations: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following circumstances:

4.1. Service Providers

  • Payment Processors: For secure payment transactions.
  • Shipping Partners: To deliver your orders efficiently.
  • Marketing Tools: To manage email campaigns and analyze website traffic.

4.2. Legal Compliance

We may disclose your information if required by law or to protect our legal rights.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Storage and Security

5.1. Data Storage

We store your personal data on secure servers located in GDPR-compliant regions.

5.2. Data Retention

  • Personal data related to transactions is retained for as long as necessary to comply with legal obligations (e.g., tax laws).
  • Marketing data is retained until you withdraw consent.

5.3. Security Measures

We use industry-standard measures, including encryption, firewalls, and regular monitoring, to protect your data from unauthorized access, loss, or alteration.

6. Your Rights Under GDPR

As a resident of the European Union, you have the following rights regarding your personal data:

6.1. Right to Access

You can request a copy of the personal data we hold about you.

6.2. Right to Rectification

You can request corrections to inaccurate or incomplete data.

6.3. Right to Erasure

You can request the deletion of your personal data, subject to certain legal exceptions.

6.4. Right to Restrict Processing

You can ask us to limit the processing of your data in certain circumstances.

6.5. Right to Data Portability

You can request your data in a portable format for transfer to another service.

6.6. Right to Object

You can object to processing for direct marketing or other legitimate interests.

6.7. Right to Withdraw Consent

You can withdraw consent for data processing at any time.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking

We use cookies to enhance your experience and analyze website performance. For detailed information, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

By using our website, you agree to this Privacy Policy. Thank you for trusting PrimeActiveGlow.com!