Terms & Conditions

Terms and Conditions for PrimeActiveGlow.com

Effective Date: November 28, 2024

Welcome to PrimeActiveGlow.com, operated by Prime ActiveGlow. By using our Website, you agree to these Terms and Conditions. Please read them carefully. If you do not agree with these Terms, you must not use our Website.

For any inquiries, contact us at:

1. General Information

  • These Terms govern your use of our Website and any purchases made through it.
  • We sell collagen capsules tailored for the senior market.
  • The use of our products is subject to your acknowledgment of their intended purpose and any disclaimers provided.

2. Eligibility to Use

By using this Website, you confirm that:

  1. You are at least 18 years old.
  2. You have the legal capacity to enter into a binding contract.
  3. All information you provide is accurate and up-to-date.

3. Orders and Purchases

3.1. Order Acceptance

  • By placing an order, you offer to purchase the products listed in your order.
  • All orders are subject to availability and acceptance by us.
  • We reserve the right to cancel any order at our sole discretion.

3.2. Payment

  • Payments must be made through the methods specified at checkout.
  • Prices are listed in the specified currency and are subject to change without notice.

3.3. Shipping and Delivery

  • Delivery times are estimates and may vary due to external factors.
  • We are not liable for delays caused by third-party shipping providers.
  • Customers are responsible for providing accurate shipping addresses.

3.4. Returns and Refunds

  • Returns are accepted within 3 days of receipt for unopened products.
  • Refunds will be processed within 14 days of receiving the returned product.
  • Customers are responsible for return shipping costs unless the product is defective or an error was made in fulfillment.

4. User Accounts

4.1. Account Creation

  • To make purchases, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your account details.

4.2. Account Termination

  • We reserve the right to terminate accounts for misuse or violation of these Terms.

5. Intellectual Property

  • All content on the Website, including text, images, logos, and trademarks, is the intellectual property of Prime ActiveGLow or licensed to us.
  • Unauthorized use, reproduction, or distribution of any Website content is prohibited.

6. Disclaimer of Warranties

6.1. Product Disclaimer

  • Our collagen capsules are dietary supplements, not medical treatments.
  • They are not intended to diagnose, treat, cure, or prevent any disease.
  • Consult a healthcare professional before use, especially if you have underlying health conditions or are taking medication.

6.2. Website Use

  • We provide the Website “as is” without any guarantees or warranties regarding its accuracy, reliability, or performance.

7. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any:
    • Indirect, incidental, or consequential damages.
    • Loss of data, revenue, or profits arising from the use of our Website or products.

8. Prohibited Activities

You must not:

  • Use the Website for unlawful purposes.
  • Attempt to disrupt or harm the Website through hacking, viruses, or other malicious means.
  • Post false or misleading information about the products.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Privacy Policy

Our Privacy Policy governs the collection and use of personal data. By using the Website, you agree to our Privacy Policy.

11. Governing Law

These Terms and your use of the Website are governed by the laws of the Philippines, without regard to conflict of laws principles.

12. Dispute Resolution

12.1. Informal Resolution

If you have a dispute with us, contact us at [email protected] to seek an informal resolution.

12.2. Arbitration

If the dispute cannot be resolved informally, it will be settled through binding arbitration in accordance with the Philippine arbitration laws.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the Website signifies acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms, please contact us at:

By accessing or using PrimeActiveGlow.com, you agree to these Terms and Conditions. Thank you for choosing Prime ActiveGlow!